Privacy Policy

Nirmal Textiles ("we", "us", "our") operates the website nirmaltextiles.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

Information We Collect

When you submit an enquiry through our website forms or WhatsApp popup, we collect:

• Your name
• Business category (e.g., Army/Police, Wholesale, Hospital)
• Approximate quantity requirement
• City
• Your requirement details

We do NOT collect passwords, payment information, or Aadhaar/PAN numbers through our website.

When you call or message us on WhatsApp (+91-93102 77631), your phone number is visible to us through the WhatsApp or phone platform.

How We Use Your Information

We use the information you provide to:

• Respond to your product enquiry with a quotation
• Understand which products and quantities are in demand
• Follow up on your enquiry if needed
• Improve our website and product offerings

We do NOT sell, rent, or share your personal information with any third party for marketing purposes.

Where Your Data Is Stored

Form submissions from our website are stored in a private Google Sheets spreadsheet accessible only to authorised Nirmal Textiles staff. This data is protected by Google's enterprise security infrastructure.

Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects anonymised data such as:

• Pages visited and time spent
• Device type and browser
• Approximate geographic location (city-level)
• How you arrived at our website (search, direct, referral)

This data is aggregated and does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses essential cookies required for basic functionality. Google Analytics sets cookies to distinguish unique users and sessions. We do not use advertising cookies or tracking pixels from social media platforms.

Third-Party Links

Our website contains links to third-party platforms including WhatsApp (wa.me) and Google Maps. These platforms have their own privacy policies which we do not control.

Your Rights

You may request:

• A copy of the personal information we hold about you
• Correction of inaccurate information
• Deletion of your information from our records

To exercise these rights, contact us at nirmalchamaria9999@gmail.com or call +91-93102 77631.

Data Retention

We retain enquiry data for up to 24 months to service ongoing business relationships. After this period, data may be archived or deleted.

Compliance

This policy is designed to comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy:

Nirmal Textiles (Ganga-Gita™)
Shop 23, 2nd Floor, Bhagwant Singh Market, Sadar Bazaar, Delhi - 110006
Phone: +91-93102 77631
Email: nirmalchamaria9999@gmail.com